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Dr. Jeff Kaplan
For the last two decades Dr. Jeff Kaplan has been helping leaders and organizations find and capitalize on their unique and often unrecognized talent. His heart-based approach to leadership development is based on the belief that people are an organization’s greatest asset. Jeff is known for his innovative approaches to help leaders break free from habitual thought and behavior patterns and think, decide and act mindfully.
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Ending an Argument in 5 Seconds. Part 3: Pulling it all together
In the previous sections of this entry: Part 1: Stopping the argument and Part 2: Working through the differences, I introduced two concepts: 1) asking “What do you want?” can stop an argument in its tracks, and 2) conflict resolution should be a...
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